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A male client enjoying the soup while returning to his workplace after speedy recovery.

Introduction to AIDS Concern Soup Delivery Service

Since 1996, the AIDS Concern Soup Delivery Service has been offering love and care to people living with HIV/AIDS (PHA), through the delivery of fresh and hot homemade soups. Not only do the broths offer much needed nutrients, they also represent a symbol of support and kindness, which is exactly the motto of the AIDS Concern. PHA, who often do not receive the attention and help they need, are excluded by society and misunderstood by their families. Because of the prejudices they receive from the society, many live in isolation and have to seek medical help without the support of others when their health deteriorates. Some PHA tend to have low self esteem and confidence, resulting in the unwillingness to engage in activities with the outside world, and have difficulties in communicating with family and friends to seek support. The aim of this service is to fill this gap through proactively visiting PHA and delivering homemade soups, to offer affection and warmth. When necessary, our staff members can also offer additional services, such as providing information, service referral and grocery shopping etc.

 

Soup Delivery helps to connect the dots…

Although the soup delivery service to each and every PHA is personal and touches the hearts of many, it does not fully achieve its intended objectives as the service does not resolve the loneliness of those living with HIV/AIDS feel. Because of this, we have gone one step further by organising monthly gatherings to offer opportunities for PHA to join in, share experiences and support each other. The Monthly Gatherings also provide seminars and discussion groups, encouraging participants to develop mutual support within the PHA community, rather than regarding themselves as service recipients. This will allow the assistance to be more intimate, advancing the relationship and connection between fellow PHA.

 

Soup Delivery: some encouraging results

According to the statistics from 07-08, a total of 1,200 flasks of soups were delivered, equating to the delivery of broths to 25 people per month. These numbers are made up of long term users of this service, adjusted by monthly additions and cancellations of the service. Social workers in medical services also referred cases, allowing in-patients in hospitals to get access to the service.

 

The continuous and persistent soup delivery service is not affected by the distance and location of PHA. As long as the address is within Hong Kong SAR, all PHA in need will receive our “affection” and “soup”.

 

Our team provides emotional support to our clients while making our visits.

 

As for the consideration of the satisfaction with the service by those who use it as benchmark for its success, we conducted a survey at the beginning of 2008. In response to “The reason for using the Soup Delivery Service”, the top five choices by PHA were: 1) “Users felt the broths could improve one’s general state of health”; 2) “Users felt the broths had valuable nutrients”; 3) “Users liked soups in general”; 4) “The service provided users a companion”; 5) “The service provided regular visits by staff to the users”.

 

In response to questions on the taste of the soups, a total of 81% chose “Satisfied” and “Extremely Satisfied”. In response to the question on the choice of soups, 82% chose these same two categories. As an overall view towards the service, 82% of PHA offered scores of 8 or above (10 as the highest score).

 

Summary and looking ahead

Having been in service for 12 years, with over 150 PHA using the service, the service can assist and satisfy their individual needs. However, AIDS Concern is not satisfied with being just a service provider. Apart from the continuation of the service, we must put in every effort to erase the prejudices and stigma society has towards those living with the disease. We will join together with those in need to proactively organize activities to educate society and the public. Last but not least, our heartfelt gratitude to the Fu Tak Iam Foundation for the financial support to the service.

 

(English translation by AIDS Concern volunteer Mr. Eric Chiu)

 

 

Introduction to AIDS Concern Soup Delivery Service

Since 1996, the AIDS Concern Soup Delivery Service has been offering love and care to people living with HIV/AIDS (PHA), through the delivery of fresh and hot homemade soups. Not only do the broths offer much needed nutrients, they also represent a symbol of support and kindness, which is exactly the motto of the AIDS Concern. PHA, who often do not receive the attention and help they need, are excluded by society and misunderstood by their families. Because of the prejudices they receive from the society, many live in isolation and have to seek medical help without the support of others when their health deteriorates. Some PHA tend to have low self esteem and confidence, resulting in the unwillingness to engage in activities with the outside world, and have difficulties in communicating with family and friends to seek support. The aim of this service is to fill this gap through proactively visiting PHA and delivering homemade soups, to offer affection and warmth. When necessary, our staff members can also offer additional services, such as providing information, service referral and grocery shopping etc.

 

Soup Delivery helps to connect the dots…

Although the soup delivery service to each and every PHA is personal and touches the hearts of many, it does not fully achieve its intended objectives as the service does not resolve the loneliness of those living with HIV/AIDS feel. Because of this, we have gone one step further by organising monthly gatherings to offer opportunities for PHA to join in, share experiences and support each other. The Monthly Gatherings also provide seminars and discussion groups, encouraging participants to develop mutual support within the PHA community, rather than regarding themselves as service recipients. This will allow the assistance to be more intimate, advancing the relationship and connection between fellow PHA.

 

Soup Delivery: some encouraging results

According to the statistics from 07-08, a total of 1,200 flasks of soups were delivered, equating to the delivery of broths to 25 people per month. These numbers are made up of long term users of this service, adjusted by monthly additions and cancellations of the service. Social workers in medical services also referred cases, allowing in-patients in hospitals to get access to the service.

  

The continuous and persistent soup delivery service is not affected by the distance and location of PHA. As long as the address is within Hong Kong SAR, all PHA in need will receive our “affection” and “soup”.

 

As for the consideration of the satisfaction with the service by those who use it as benchmark for its success, we conducted a survey at the beginning of 2008. In response to “The reason for using the Soup Delivery Service”, the top five choices by PHA were: 1) “Users felt the broths could improve one’s general state of health”; 2) “Users felt the broths had valuable nutrients”; 3) “Users liked soups in general”; 4) “The service provided users a companion”; 5) “The service provided regular visits by staff to the users”.

 

In response to questions on the taste of the soups, a total of 81% chose “Satisfied” and “Extremely Satisfied”. In response to the question on the choice of soups, 82% chose these same two categories. As an overall view towards the service, 82% of PHA offered scores of 8 or above (10 as the highest score).

 

Summary and looking ahead

Having been in service for 12 years, with over 150 PHA using the service, the service can assist and satisfy their individual needs. However, AIDS Concern is not satisfied with being just a service provider. Apart from the continuation of the service, we must put in every effort to erase the prejudices and stigma society has towards those living with the disease. We will join together with those in need to proactively organize activities to educate society and the public. Last but not least, our heartfelt gratitude to the Fu Tak Iam Foundation for the financial support to the service.

 

(English translation by AIDS Concern volunteer Mr. Eric Chiu)



A male client enjoying the soup while returning to his workplace after speedy recovery.

Our team provides emotional support to our clients while making our visits.